Your clients are talking. Google is listening.
We build a review-asking habit, respond to every review on a cadence that signals you care, and Claire drafts every reply in your salon's voice, the piece of social proof that converts new clients faster than anything else.
Respond to every review. Build the habit.
Reviews are the most-read piece of marketing your salon has. Prospects read them before they call. Google reads them when deciding who to rank. AI tools quote them verbatim when someone asks for a salon recommendation.
The work is twofold: respond to every review, especially the 3-star ones, on a schedule that signals you actually care. And build a review-asking rhythm that brings new ones in steadily, because Google weighs recency heavily. Stale reviews drag your rank even when your rating is great.
One extra star. Five to nine percent more revenue.
A one-star jump in average rating correlates with a 5–9% revenue increase, per Harvard Business School research.
Prospects who see active replies on 3-star reviews trust the salon more, not less. It signals the owner is paying attention.
More than half of new clients check reviews before they ever visit your website. Reviews is often the first impression you make.
Every reply drafted in your voice.
Claire is the AI built into your Studio. When a new review comes in, she drafts a reply grounded in your Brand DNA: your voice, your warmth, your specifics. You approve in a tap, or it posts automatically.
Most salons collect reviews in bursts, after a launch or a press hit, then go quiet. Claire helps keep the cadence steady, which is exactly what Google rewards.
A steady drip beats a burst every time.
Google reads a review from last week very differently than a review from two years ago. Most salons go quiet after an initial burst. We keep the signal alive.
Audit your current standing
We pull your existing review profile (total count, recency distribution, rating breakdown, response rate) and flag the gaps Google is reading.
Build the asking habit
We set up a repeatable, non-spammy way to ask happy clients for reviews at the right moment, so new reviews arrive in a steady drip, not a burst.
Respond to every review
Claire drafts a reply to every review, 5-star and 3-star alike, in your salon's voice. Approval is one tap. Nothing goes quiet.
Watch sentiment patterns
We track what clients are actually saying across reviews. Patterns surface faster in aggregate and give Claire better material to highlight in your content.
Reviews don't work in isolation.
See exactly where your reviews stand today.
A free 90-second scan grades your review count, recency, response rate, and what four AI models say about you, then hands you the plan.